Privacy Policy
Effective Date: 10 Sep 2025 Company Name: Pillkind Address: Jobner, Jaipur (Rajasthan), India Official Email: info@pillkind.com Contact Number: +91-97999 135301. Introduction & Purpose
At Pillkind, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal data in relation to your interactions with our website, communications, and business inquiries. As a pharmaceutical manufacturing company (not selling directly to consumers), much of our interaction is with professionals (distributors, pharmacists, doctors, business partners). However, we may also collect information from site visitors, job applicants, or those making general inquiries. This policy aims to provide transparency and clarity about our practices. By using or interacting with our website, or submitting information to us, you agree to the collection and use of your personal information in accordance with this policy.2. Scope & Applicability
This Privacy Policy applies to:- Visitors and users of Pillkind’s website (e.g. browsing, submitting inquiry forms, downloading materials).
- Distributors, partners, business contacts sharing personal data in the course of business.
- Job applicants or prospective employees submitting resumes or application data.
- Any other individual who provides personal information to Pillkind in relation to our business operations (e.g. attending events, contacting support).
3. Types of Personal Information Collected
We collect personal information in different ways and from various sources. The categories include:a) Information you provide voluntarily
- Name, company / organization name
- Job title, role, professional designation
- Email address, telephone / mobile number, postal address
- Inquiry details (message, purpose of contact)
- Business / distributor license or registration (if applicable)
- Résumé, educational and work history (for job applicants)
- Documents you submit (e.g. certificates, identity proofs)
b) Automatically collected / technical information
- IP address
- Browser type, version, operating system, device type
- Date and time of your visit
- Pages visited, time spent, click path / navigation pattern
- Referring URL / source (how you came to our site)
- Cookie / similar tracking data
c) Derived or aggregated data
- Anonymous or aggregated statistics about usage trends
- Analytics and performance metrics
4. How We Use Your Personal Information
We use the collected data for legitimate business and operational purposes, including but not limited to:- Responding to your inquiries, requests or communications
- Managing relationships with distributors, partners, or clients
- Processing applications for employment
- Issuing brochures, catalogs, or product literature
- Improving our website, content, and user experience
- Monitoring and analyzing website traffic and trends
- Ensuring site security, fraud prevention, and compliance
- Complying with legal, regulatory, or audit obligations
- Communicating updates, news, product announcements (only if you opt in or are a business contact)
- Internal record-keeping and administrative purposes
5. Legal Basis & Consent
Where required by applicable law, we rely on certain legal bases to process your data, including:- Consent: When you expressly consent (e.g. by submitting a form).
- Performance of a business purpose / contract: To manage enquiries, business relationships, employment processing.
- Legitimate interest: For internal operations, website analytics, security — provided our interests do not override your rights.
- Compliance with legal obligations: To satisfy statutory, regulatory or audit demands.
6. Sharing, Disclosure & Third Parties
We may share your personal information in the following circumstances:- With trusted service providers / contractors (e.g. hosting providers, analytics, IT services, email / CRM, security) who assist Pillkind in operations.
- With third parties for compliance or legal reasons (law enforcement, regulators, courts) when required under law.
- With partners or collaborators only when necessary and under confidentiality / data use agreements.
- In connection with corporate transactions (merger, acquisition, restructuring) — subject to contractual protections on data.
- In anonymized or aggregated form that does not identify you personally.
7. Cross-Border Data Transfer
In some cases, your personal data may be transferred or processed outside India (for example, in data centers, cloud services, or group affiliates). Whenever such transfers occur, we will:- Ensure appropriate safeguards (contracts, standard contractual clauses, data protection measures)
- Comply with applicable data protection laws
- Inform you in advance where legally required
8. Data Retention & Deletion
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to maintain accurate records, and comply with legal or regulatory obligations. Once the data is no longer required, we will securely delete, anonymize, or block access to it. If you request deletion of your data (see “Your Rights” below), we will do so unless we have a lawful reason to retain it (e.g. for legal claims, compliance, audit).9. Cookies, Tracking & Analytics
We use cookies and similar technologies to enhance user experience and analyze site usage. Types include:- Session cookies (expire when you close browser)
- Persistent cookies (remain for a defined duration)
- Third-party cookies / analytics (e.g. Google Analytics)
- Recognizing returning visitors
- Tracking pages visited, session length
- Performance measurement, error logs
- Website optimization and personalization
10. Security Measures
We adopt reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or loss. These may include:- Encryption (SSL / TLS)
- Firewalls, intrusion detection
- Access controls, role-based permissions
- Regular audits, security reviews
- Employee training and confidentiality obligations
- Incident response procedures for data breaches
11. Your Rights & Choices
You may have the following rights depending on applicable laws:- Access: Request a copy of personal data held by us
- Correction: Rectify inaccurate or incomplete data
- Deletion (erasure): Ask us to delete your data (subject to legal constraints)
- Restriction / Objection: Request restriction of processing or object where lawful
- Data Portability: Request transfer of data in a standard format (where applicable)
- Withdraw Consent: Withdraw consent for processing that relied solely on consent
- Opt-out of marketing communications: You may unsubscribe from promotional messages